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Frequently Asked Questions

Answers To Common Questions

Do you provide design consultations?

Absolutely! We have design options for all of your outdoor needs as well as any interior needs also. The best way to be 100% certain on a large project for the estimate is to have a design done prior to the official bid. If that is not done there could be some guess work during the process that could result in change orders. Which we hate!

Is a design 100% needed?

No. A design is just a good idea to have done when you have a job that requires multiple trades. If you just want your driveway done or a little bit of landscaping done then there is no reason for a design first. If you want a pool with a waterfall, decorative concrete, mulch bed, with a gazebo on the patio with a couple water jets then I would highly recommend a design.

Do you warranty your work?

Absolutely! All craftsmanship has at least a 1 year warranty. Some projects like drainage and pavers have a 3 year warranty. Talk with a sale professional to find out more about the warranties that come with your project!

What is your timeline?

We do our best to be as forthtelling with our timeline as possible. We try to not book things out further than 8 weeks but sometimes that happens. We will keep you updated on any delays that may come along during a project(s) that are before yours.

Do you do everything in house?

Absolutely not. We do take care of the majority of our projects in house but sometimes we need to hire out a qualified sub-contractor to take on some additional work. We generally only work with the same sub contractors that we have vetted and have seen their work so rest assured that all warranties apply and your work will be done to your satisfaction guaranteed!

Can you help with obtaining permits

and approvals?

Absolutely! We can help getting all permits required for any of the projects that we work on. We will not bid a project that we can't pull a permit for nor work on something we are not qualified to work on.